Privacy Policy

Introduction

This policy explains the treatment and rights surrounding the receipt and handling of personally identifying information that may be received and recorded by Systems-Go in the course of business. This policy complies with the requirements of the Commonwealth of Australia Privacy Act 1988 as amended ("Act").

Definitions

Policy

General

1. No provision of this policy or any contract entered into by Systems-Go will require collection, storage or disclosure of Personal Information that contravenes any laws in force in Victoria, Australia.
2. Systems-Go will comply with the provisions of the Act.

Collection

3. Personal Information will not be solicited unless it is reasonably necessary for the performance of the business between you and Systems-Go.
4. Systems-Go may receive Personal Information from:-
   1. You directly.
   2. Publicly available information.
   3. Your Agent.
   4. A product or service provider acting on Your behalf.
   5. Credit reference agencies.
5. If Systems-Go requests or collects Personal Information, then Systems-Go will:-
   1. Explain why the information is needed;
   2. Ensure that the information collected is appropriate to the purpose for collection;
   3. Take reasonable steps to ensure that the information is accurate, up-to-date and complete.
6. Systems-Go does not use Cookies at present. Note that Cookies cannot identify an individual.

Types of Information Held

7. The types of information held by Systems-Go will depend on the nature of Your relationship with Systems-Go.
8. The least amount of information held for an identifiable person would consist of Your name and contact information. Other types of information that may be held include, but are not limited by, employer, addresses, forms of identity (such as passport or driver's licence), account information, services and products used, credit reference information, bank account number, credit card information.
9. Separately, Systems-Go may hold technical information such as IP addresses, network configuration, systems configuration, userid, passwords and usage information.
10. Systems-Go will only hold such Sensitive Information that is needed for the purpose for which You have given specific permission. An example of this is for issue of a personal digital certificate, where two forms of national identity are required and a copy has to be held and shown on demand to the issuing company.

Use and Disclosure of Personal Information

11. Disclosure will be limited to that information appropriate to the relevant reason for disclosure.
12. The reasons for disclosure and identity of the entity to whom information will be disclosed are as follows:-
    1. Systems-Go Staff in the performance of the business between You and Systems-Go.
    2. Systems-Go Staff in the performance of their duties in running the business of Systems-Go.
    3. Duly authorised Agents of Systems-Go who require information to carry out their duties.
    4. Where You engage a product or service for which Systems-Go is acting as an authorised Agent of the product or service provider, Systems-Go will disclose such information as is required by that product or service provider
    5. Where You commission Systems-Go to purchase products or services from a product or service provider as your Agent, Systems-Go will provide such information as is required by that product or service provider.
    6. Where a product or service provided by Systems-Go involves the use of other product or service providers in order to deliver the product or service, Systems-Go will provide such information as is required by that product or service provider.
    7. Credit reference agencies, where You seek a credit relationship with Systems-Go.
    8. Personal Information may be provided to law enforcement agencies, courts or their officers who officially request it in the performance of their duties.
    9. Any other person or organisation in the context and to the extent that Systems-Go is authorised by You.
    10. To You as described in the Section titled "Access and Correction to Your Information".
    11. Sensitive Information will only be used for the purpose for which You supplied it or a directly related secondary purpose or as permitted by law.
    12. If Systems-Go sells part of its business, Personal Information may be part of the assets transferred to the purchaser.

Data Quality

13. At the time of collection, Systems-Go will take reasonable steps to ensure that the information collected is accurate, up-to-date and complete.
14. If at a later time, information is found to be innacurate, out-of-date or incomplete, Systems-Go will note this in the record and will take reasonable steps to correct or update the information.

Storage and Security of Information

15. Systems-Go will store the personal Information in systems and physical storage that is protected by electronic and information technology security systems.
16. Personal Information will only be disclosed as described in the section titled "Use and Disclosure of Personal Information".
17. All Staff and Agents of Systems-Go will be contractually required to comply with this Privacy Policy.

Access and Correction to Your Information

18. You have the right of access to the Personal Information that Systems-Go holds about you and to advise Systems-Go of any innacuracies. The Act sets out some exceptions to this right.
19. Upon receiving a written request from You specifying what information you require, Systems-Go will ask You to verify your identity before forwarding a copy of Your Personal Information that is held on file. Systems-Go reserves the right to charge a fee to cover the costs involved in performing this work.
20. If You become aware that Systems-Go holds innacurate, incomplete or out-of-date information about you, please notify Systems-Go, so that corrective action can be taken.