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Privacy Policy
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This Policy contains the following topics:
Introduction
This policy explains the treatment and rights surrounding the receipt and
handling of personally identifying information that may be received and
recorded by Systems-Go in the course of business. This policy complies with
the requirements of the Commonwealth of Australia Privacy Act 1988 as
amended ("Act").
Definitions
- Agent
- A person or organisation who has delegated authority to act on behalf
of You or Systems-Go as the context requires (ie. Your Agent or
Systems-Go Agent).
- Cookies
- Are files created by your Web Browser and stored on your PC that
record information related to a Web Domain, Web Site or portion
thereof. Cookies may be Transient or Persistent and may be sent to Web
Sites in their Scope.
- Personal Information
- Has the same meaning as defined in the Act: Information or an opinion
(including information or an opinion forming part of a database),
whether true or not, and whether recorded in a material form or not,
about an individual whose identity is apparent, or can reasonably be
ascertained, from the information or opinion.
- Sensitive Information
- Has the same meaning as defined in the Act. Briefly it encompasses
information concerning the following topics: racial or ethnic origin,
political, religious or philosophical affiliations or beliefs,
memberships of professional or trade associations, sexual preferences,
criminal record or health.
- Staff
- Employees and / or sub-contractors of Systems-Go.
- Systems-Go
- Means Systems-Go IT Solutions Pty Ltd ACN 067 925 642.
- You, Your
- Referrs to any person for whom Systems-Go holds or may hold Personal
Information.
Policy
General
- No provision of this policy or any contract entered into by Systems-Go
will require collection, storage or disclosure of Personal Information
that contravenes any laws in force in Victoria, Australia.
- Systems-Go will comply with the provisions of the Act.
Collection
- Personal Information will not be solicited unless it is reasonably
necessary for the performance of the business between you and
Systems-Go.
- Systems-Go may receive Personal Information from:-
- You directly.
- Publicly available information.
- Your Agent.
- A product or service provider acting on Your behalf.
- Credit reference agencies.
- If Systems-Go requests or collects Personal Information, then
Systems-Go will:-
- Explain why the information is needed;
- Ensure that the information collected is appropriate to the purpose
for collection;
- Take reasonable steps to ensure that the information is accurate,
up-to-date and complete.
- Systems-Go does not use Cookies at present. Note that Cookies cannot
identify an individual.
Types of Information Held
- The types of information held by Systems-Go will depend on the nature
of Your relationship with Systems-Go.
- The least amount of information held for an identifiable person would
consist of Your name and contact information. Other types of information
that may be held include, but are not limited by, employer, addresses,
forms of identity (such as passport or driver's licence), account
information, services and products used, credit reference information,
bank account number, credit card information.
- Separately, Systems-Go may hold technical information such as IP
addresses, network configuration, systems configuration, userid,
passwords and usage information.
- Systems-Go will only hold such Sensitive Information that is needed for
the purpose for which You have given specific permission. An example of
this is for issue of a personal digital certificate, where two
forms of national identity are required and a copy has to be held and
shown on demand to the issuing company.
Use and Disclosure of Personal Information
- Disclosure will be limited to that information appropriate to the
relevant reason for disclosure.
- The reasons for disclosure and identity of the entity to whom
information will be disclosed are as follows:-
- Systems-Go Staff in the performance of the business between You and
Systems-Go.
- Systems-Go Staff in the performance of their duties in running the
business of Systems-Go.
- Duly authorised Agents of Systems-Go who require information to
carry out their duties.
- Where You engage a product or service for which Systems-Go is
acting as an authorised Agent of the product or service provider,
Systems-Go will disclose such information as is required by that
product or service provider
- Where You commission Systems-Go to purchase products or services
from a product or service provider as your Agent, Systems-Go will
provide such information as is required by that product or service
provider.
- Where a product or service provided by Systems-Go involves the use
of other product or service providers in order to deliver the product
or service, Systems-Go will provide such information as is required
by that product or service provider.
- Credit reference agencies, where You seek a credit relationship
with Systems-Go.
- Personal Information may be provided to law enforcement agencies,
courts or their officers who officially request it in the performance
of their duties.
- Any other person or organisation in the context and to the extent
that Systems-Go is authorised by You.
- To You as described in the Section titled "Access and Correction to
Your Information".
- Sensitive Information will only be used for the purpose for which
You supplied it or a directly related secondary purpose or as
permitted by law.
- If Systems-Go sells part of its business, Personal Information may
be part of the assets transferred to the purchaser.
Data Quality
- At the time of collection, Systems-Go will take reasonable steps to
ensure that the information collected is accurate, up-to-date and
complete.
- If at a later time, information is found to be innacurate, out-of-date
or incomplete, Systems-Go will note this in the record and will take
reasonable steps to correct or update the information.
Storage and Security of Information
- Systems-Go will store the personal Information in systems and physical
storage that is protected by electronic and information technology
security systems.
- Personal Information will only be disclosed as described in the section
titled "Use and Disclosure of Personal Information".
- All Staff and Agents of Systems-Go will be contractually required to
comply with this Privacy Policy.
Access and Correction to Your Information
- You have the right of access to the Personal Information that
Systems-Go holds about you and to advise Systems-Go of any innacuracies.
The Act sets out some exceptions to this right.
- Upon receiving a written request from You specifying what information
you require, Systems-Go will ask You to verify your identity before
forwarding a copy of Your Personal Information that is held on file.
Systems-Go reserves the right to charge a fee to cover the costs involved
in performing this work.
- If You become aware that Systems-Go holds innacurate, incomplete or
out-of-date information about you, please notify Systems-Go, so that
corrective action can be taken.
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Solutions Pty Ltd. ABN 12 067 925 642.
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